WhatsApp Business Policy

1. Consent and opt-in

• You must obtain valid opt-in/consent before sending marketing or service messages on WhatsApp.
• Provide clear opt-out instructions and honor opt-outs promptly.
• Do not buy lists or message users who did not request communication from you.

2. Prohibited content and misuse

You must not use Ommify for:

• Spam, scams, deceptive offers, or impersonation.
• Illegal products/services, hate content, harassment, or abusive content.
• Malware, phishing, credential harvesting, or suspicious links.

3. Enforcement and blocking

WhatsApp may restrict messaging or block phone numbers/workspaces due to quality rating issues, high complaint rates, spam patterns, or policy violations. Ommify may also limit, suspend, or terminate access to prevent misuse and comply with Meta/WhatsApp requirements.

4. Templates and messaging compliance

• Message templates must comply with WhatsApp template guidelines and be approved by Meta where required.
• Use accurate sender identity and clear business purpose in messaging.
• Do not attempt to evade template rules or use hidden/obfuscated content.

5. Contact

Questions or reports: marketing@ommify.com · Phone: +91-8820697186