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Playbook

Transport

Bookings, dispatch updates, and driver/customer coordination at scale.

Best for: Fleet owners, passenger transport, rental operators

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Transport

Automation rules

Trigger
Booking created
Action
Send confirmation + driver ETA
Trigger
Driver assigned
Action
Share driver details + live location
Trigger
Trip completed
Action
Collect rating + upsell return trip

Message templates

booking_confirm
Booking #{{1}} confirmed. Pickup {{2}} at {{3}}.
driver_assigned
Your driver {{1}} is on the way. Track: {{2}}
trip_feedback
Rate your trip 1-5 ⭐ and get 10% off next ride.

KPIs to expect

-16%
No-show reduction
-28%
Support load
+19%
Repeat rides

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